Reopening the office is just around the corner!

Here are the new protocols in place to keep you safe at your appointment:

  • As required by the state, all clients will be required to wear a face mask. As recommended by the Federation of State Massage Therapy Boards, the mask will be worn the entire session. A mask will be provided if you arrive without one, but please keep in mind quality masks are in short supply. 

  • As required by the state, you will be contacted the day before your appointment and asked a series of screening questions. A text will be sent between 5pm-6pm the evening prior to your appointment. If you don't respond, another will be sent at 7pm along with an email. If you don't respond by 9pm, your appointment will be canceled.

  • When you arrive for your scheduled appointment, please call from your car and stay outside until instructed to come in. This is to maintain social distancing from other clients and/or delivery people as well as to make sure the office is ready for you. 

  • When you enter the office, you will be asked a series of screening questions and have your temperature taken by a contactless thermometer. At that point, you can either wash your hands with soap and water for a minimum of 20 seconds or use hand sanitizer. 

  • After cleaning your hands, you’ll be asked to initial the documentation of the screening questions and temperature and sign a COVID specific consent form.

  • If you are feeling even slightly ill, have recently traveled outside the country, came in contact with a large group of people for prolonged periods of time or who were not practicing social distancing, knowingly came in contact with someone who is COVID-19 positive, or have one or more of the following symptoms, I ask that you please reschedule. Even if the symptoms turn out to be nothing, I will be grateful for your consideration in keeping me and my other clients safe. If you cancel due to being under the weather, you will not be held to the 24 hour cancellation policy, but please understand that cancellation due to sickness will require a two week symptom free period before you can return for a massage

Sore throat, cough, dizziness, difficulty breathing, rash, fever, nausea, unexplained disorientation or confusion, vomiting, loss of taste or smell, red/purple coloring on the feet or toes

  • In order to ensure proper social distancing and allow for more aggressive disinfecting procedures, appointments are being scheduled very specifically. Please arrive for your appointment on time. All appointments will end on time regardless of the time started.

  • Due to the nature of TMJ massage, I won't be offering that service for the foreseeable future.

  • Finding Balance is now cashless. Honestly, this is something I had been thinking about doing for a while and it seems like this is as good a time as any other to make that change. Moving forward, the only forms of payment available will be Visa, MasterCard, Discover, AmEx, and ApplePay.

  • Please know that all of this is a two-way street. I will be wearing a mask for your entire visit. I will be taking my temperature daily. If I feel sick, I will be canceling appointments. I will self quarantine if I come into contact with someone who is confirmed COVID-19 positive, which means cancelling/rescheduling at least two weeks of appointments. I’m working on setting up on-going testing for myself to ensure I’m doing everything in my power to keep you safe while you’re at my office. 

We are truly in it together 

Be well,

Amy